Who are you?
Hyena Agenda is a small, artist-owned apparel company based in Phoenix, AZ. Since 2013, We’ve done our best to make fun designs you can use to express yourself. We particularly love animals (especially hyenas), oversized prints, and high contrast colors!
What's the best way to contact?
Email us at firstname.lastname@example.org
We try to take the weekends off and can't always get to emails every business day, but we'll try to answer in a timely fashion.
Just have a quick question?
Email is still good, but as an additional option our Twitter account is open to DMs. Try to keep any important questions to email, though!
How do the shirts fit?
Each item will have a sizing chart in the product description. Not all products fit the same way, so be sure to double check the sizing. For the most part our shirts, tank tops, and hoodies fit a bit slim. If you're in between sizes it might be a good idea to choose a size up.
Something is out of stock, when will it be coming back?
Some items won't be restocked since we periodically discontinue items to make room for new ones. For items that will be restocked, we have no set schedule.
How will my order be shipped?
All packages will be sent out via USPS. If this is a concern for you, please send us an email before placing your order and we may be able to accommodate you.
When will my order be shipped?
Please allow for 3 business days for us to ship your package. When we attend a convention shipping times will be longer, we'll update twitter when we're out of town.
How fast will my order arrive after being shipped?
Please note these are ESTIMATES. Actually delivery time may vary.
Domestic (within the US):
First Class: 2-3 business days
Priority: 2-3 business days
International (everywhere else):
First Class International: 4-5 weeks
Priority International: 6-10 business days
Do you pay international customs duty or fees?
Nope, sorry! Any customs fees/duties are the responsibility of the recipient. Please become familiar with your local law to know how these fees apply to your order! In addition, we can't fake customs declaration in order to avoid these.
How do I care for my apparel?
- Graphic tees/tanks/etc can be washed by flipping inside-out, washing on a cold cycle, and putting in the dryer on low.
- All over print and reflective foil items are best washed by flipping inside out, washing on a cold cycle, and hanging to dry.
How do I care for my mousepad?
Mousepads can be cleaned with a damp cloth. If it's a little too dirty for that, it can be placed with your laundry on a cold setting, but be sure to allow to air dry.
My stuff is damaged, missing, wrong, etc!
That's no fun! Please email us and we'll square you away. Please contact us within 7 days of receiving your package.
I bought the wrong thing/size on accident... can I get an exchange?
Exchanges are only available on brand new, unworn, unused, unwashed items. We'll ask that you pay for shipping. Contact us within 7 days of receiving your package -- will depend on available stock. Please email us!
Are you hiring artists?
Possibly! Please feel free to email us your portfolio! Please note applications without portfolios or links to online galleries can't be considered. We may not contact you until we have an idea that would make great use of your art style.